A: For all General Information inquiries please contact the Office of Public Relations at 302-760-2080, or 800-652-5600 (toll-free in state only) during the business hours of 8:00am to 4:30pm, Monday - Friday. You may also send an email to dot-public-relations@state.de.us. 
 

A: For this information use this link: http://www.deldot.gov/home/contact_info/facilities.shtml.
 

A: Any local community organization such as civic associations, and social or school groups are allowed to adopt a minimum two-mile section of highway. To apply for the program contact the Office of Public Relations at 302-760-2080, or 800-652-5600 (toll-free in state only) during business hours. You may also send an email to: dot-public-relations@state.de.us   or visit this link to learn more: http://www.deldot.gov/information/community_programs_and_services/adopt_a_hwy/index.shtml
 

A: Learn the basic details of this program on this page of our site.

The deadline for snow removal reimbursement applications (for snow removal services conducted within residential developments or communities, outside of incorporated areas) is November 30. The Snow Removal Reimbursement Policy, created by HB 544, became effective July 1, 1996. Local leaders of community civic associations, neighborhood alliances, or homeowners associations are asked to submit completed applications to the Linda Stump, DelDOT Administration Building, P.O. Box 778, Dover, DE 19903-0778 prior to the November 30, deadline in order to qualify for reimbursement.

A: DelDOT's snow operations run on a predetermined schedule designed to allow most people to travel as safely as possible. Primary thoroughfares are cleared first, which includes interstates and dual highways, such as I-95, Route 40, Route 202, Route 13, Route 1 and Route 113 are cleared first.

All transit routes throughout the state receive primary status as well. This provides citizens with alternatives to driving during snow and ice storms. Secondary roads, like Route 404, Route 8, and Old Baltimore Pike, are plowed next, followed by Tertiary or local roads.

A: Contact the Office of Management and Budget, Insurance Coverage Office, at (302) 739-3651
 

A: Mailbox regulations, can be obtained from the Standards and Regulations for Access to State Highways manual, from our Web site under Publications and Forms, under Manuals.
 

A: More information about The Clear Zone law, Title 17, Chapter 11, Sections 524, 525, 526, 527, and 1111(c) of Del Code can be obtained here.
 

A: Residents should contact the Office of Public Relations at (302) 760-2080 or 800-652-5600 (toll-free in state only) during business hours, or by email   to report any traffic signal malfunctions or missing/damaged traffic signs. The problem will immediately relayed to the Traffic Management Center staff for review and replacement or repairs. During non-business hours traffic signal malfunctions may be reported directly to the Traffic Management Center at (302) 659-4600.
 

A: Occasionally, tree branches or protruding shrubbery will obstruct a motorists view. To report problems you may contact the Maintenance Hotline for the appropriate District. Each number is operated from 8am to 5pm weekdays. The New Castle County (North District) hotline is 368-6628, New Castle County (Canal District) hotline is 323-1111, Kent County (Central District) hotline is 739-1111, and the Sussex County (South District) hotline is 855-1111.
 

A: Delaware has established its own E-ZPass Customer Service Center (CSC) with access 24 hours a day, 7 days a week via phone - and from 7 a.m. to 11 p.m. for walk-in business. Visit the website  , phone 1-888-EZPassDE (1-888-397-2773), or come to the CSC in person at 26 Old Rudnick Lane in Dover if you have questions and want to know how to do any of the these things: Apply for an E-ZPass prepaid account; Make changes to your account (e.g., new vehicle purchase); Change your E-ZPass payment option; Request additional E-ZPass transponders; Report lost or stolen E-ZPass transponders; Replenish your prepaid account balance; Receive assistance with E-ZPass transponder installation; or Request an up-to-date statement of your account.
 

A: The toll rate information is available on this website.
 

A: There are three main Toll Plaza locations in Delaware. Two are for State Route 1 and the other is for Interstate 95. The I-95 Toll Plaza is located in Newark. The telephone number there is (302) 631-4010. The telephone number for the Route 1 Dover Toll Plaza is (302) 760-7460. The second Route 1 Toll Plaza at Biddle's Corner, is located in Odessa. Their telephone number is (302) 836-7438.
 

A: DART First State recognizes that accessibility, freedom of choice, mobility options, and convenience are key to offering smart choices to the commuting public. For more information regarding DART bus and train schedules, fares and all other information please visit www.dartfirststate.com.  You can also call 652-DART (New Castle County); 1-800-652-DART (Kent County); 1-800-553-DART (Sussex County); or 1-800-652-DART (From area codes 215,267,410,443,484,609,610,856).
 

A: Trucks carrying an oversized load should contact Hauling Permits at (302) 744-2700. For more detailed information go to this page and choose Policy Manual/User Guide. If the loaded vehicle exceeds any of these legal limits a hauling permit is required.
 

A: In Delaware the Division of Motor Vehicles (DMV) falls under the jurisdiction of the Department of Transportation. For all licensing issues citizens should contact the appropriate DMV location: Dover - (302) 744-2500; Georgetown - (302) 853-1000; Wilmington - (302) 434-3200; New Castle - (302) 326-5000. For more on-line information, visit their website. 
 

A: School buses are regulated by the Delaware Department of Education and individual school Districts. If customers have a concern about bus drivers, bus regulations, or bus shelters, please contact the Department of Education at (302) 739-4696.
 

A: You can find out more here including paying your bill over the phone or online.